Business Services

Whether you have a large enterprise WAN with clustered database servers, load balanced web servers, and hundreds of users or if you maintain a small 5 user or less LAN, we can help you get efficient, take control, and lower costs.

Remote Support / Monthly Service Contracts

Our support service is simple. When you experience an issue, call us or log a ticket on our Support web portal. We take it from there. Based on service level, requests are acknowledged within 1 hour by phone or email. Our trained staff work on issue resolution and report status at various stages, keeping you well informed as work is performed and progress is made.

We offer a full range of remote network infrastructure solutions and services, which includes:

• Detailed "real-time" performance and capacity status
• HIPAA Compliant Networks
• Firewall and Security Management
• Data Backup and Disaster Recovery
• Account and System Administration
• Server Support
• Domain Management and Hosting Services
• Secure Remote Connectivity
• Security updates, Access Management, and Patching
• and Much More!

IT HELP brings years of design, implementation and maintenance experience to your computing environment. Whether you want to create a Virtual Private Network to allow secure, remote connectivity, configure ISA to control internet traffic, setup a domain with users and groups, or implement automatic patching to your servers, or make sure your network is HIPAA Compliant,  IT HELP can do it.

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