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Content Filtering
IT HELP filters automatically block inappropriate
websites based on the categorizations you define. IT
HELP also monitors and logs all user web activity. In
addition to the automatic filter rules, administrators
can define customized white and black lists per desktop,
IP range or user/group. IT HELP's URL database of over
100+ million scanned websites is comprehensive and
growing.
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Pass Thru Appliance
IT HELP appliances come standard with network pass thru
networking cards. If your IT HELP ceases to operate for
any reason the network card will automatically pass
through all network traffic to your devices. This
ensures IT HELP will not be a point of failure in your
network.
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Active Directory Connector
IT HELP's Directory Connector is designed to leverage
your Microsoft Active Directory server to simplify
policy management and enrich reporting. Directory
Connector can be used for:
- Reporting by user name
- Enforcing policy, such as web
content restrictions, by user name and by group name
- Leverages existing Active
Directory deployments
- Authenticate by Directory
Connector username
- Logging & reporting by Directory
Connector username
- Runs at the gateway with no
client software to install
- Reporting (PDF & HTML) and
logging to monitor network, system & user behavior
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Policy Manager
Policy Manager enables administrators to fine tune
network privileges. Policy Manager's intuitive GUI and
"virtual rack" metaphor makes it easy for administrators
to:
- Create network access policies by
username
- Create network access policies by
time or day of the week
- Assign permission to users for
applications such as instant messenger, gaming, and
video streaming.
- More easily manage and automate
multiple Internet usage policies across
organizations
- Automated sessions within Policy
Manager allow organizations to “time-out” certain
policy changes, for example allowing IM or Facebook
access only during lunch hours
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Protocol Control
Lets administrators control which services they allow
on their network. If your organization does not allow IM
traffic, a couple clicks of the mouse will do just that.
Want to deny access to facebook or other social
networking sites? That’s easy too with a couple clicks.
Full logging of traffic is also part of the solution.
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Monitoring and Logging
All network activity monitored by IT HELP is logged in
real time to daily reports which can be viewed online or
emailed / downloaded as a full PDF report. Reports
include detailed traffic analysis with full visual
graphs. IT HELP is a complete system for any size
network to lock down, monitor and control all aspects of
IP traffic to the outside world.
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Spyware Filtering
Websites containing spyware are automatically blocked
by IT HELP . This helps ensure that your network stays
spyware free. Spyware filtering is custom configurable
with default blocks for cookies, Malware, Active X,
Spyware, Ads, URL's and much more.
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Anti-Phish Filter
Phishing is a way of getting people to visit websites
that they don’t want or intend to. When you block
Phishing at the network level, users won't need to worry
about being directed to compromised or inappropriate
websites. IT HELP scans Mail traffic and allows for a
configurable level of action based on results.
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Network Level
Anti-Virus
Monitors all inbound and outbound traffic providing an
extra layer of anti-virus protection occurring from file
transfers or website virus distribution. Consider IT
HELP to be an extra layer of anti-virus protection that
works in conjunction with your desktop AV but does so (silently)
at the network level. Scans, web, email and FTP traffic.
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Intrusion Prevention
IT HELP scans network traffic and looks for undesired
incoming probes or traffic and then denies them network
access. Intrusion Prevention can be shaped and tailored
by the Administrator to their preference or left as
default.
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Attack Blocker
IT HELP also watches for malicious traffic like Does
attacks and more. It will shut down these attacks
automatically. It is based on a heuristic based
intrusion prevention and requires no configuration.
Users can modify the treatment of certain IP and/or
networks on the exception tab.
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Open VPN
IT HELP can be used as a full VPN client or server.
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Firewall/Router
IT HELP can be used as a full router and firewall if
desired (or used in conjunction with the networks
current firewall / router setup). It is a true firewall
in that the administrator must decide what incoming
traffic to allow when firewall rules are enabled. The
router portion provides the following:
- Full NAT or classic routing modes
- Fully configurable Authoritative
DHCP server
- Internal, External and DMZ
network control.
- Port Forwarding
- Hostname control with Dynamic
DNS
- QoS control
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Ad Blocker
Ad Blocker enables administrators to block web ads at
the gateway by transparently removing them from web
pages. Benefits include:
- Easier to read web pages without
distracting ads
- Improved page download times
- Reduced traffic on the network
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WAN Failover
WAN Failover allows companies to prevent network
downtime caused by their Internet Service Provider
(ISP). The appliance detects when your primary Internet
link goes down and then switches traffic to a backup
connection automatically. When used with WAN Balancer,
WAN Failover detects downtime and reroutes traffic to
the remaining Internet links.
- Automatically detects Internet
outages and switches to the backup provider
- Customize thresholds and tests
per connection
- Logs Internet downtime making it
easy to identify connections with poor reliability
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Captive Portal
The IT HELP Captive Portal enables organizations to
display a mandatory default web page to all users,
before they are able to access the Internet.
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